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PURCHASE
INFORMATIONS |
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| Terms
of sale |
Please
be informed that we temporarly have suspended
our online service due to technical, administrative
reasons. The service willl be restored on Genuary/February
2006. Sorry for the inconvenience |
Finalities
ISAPORIDITALIAWEB.IT
is
an on-line shop where you can buy Buffalo Cheese
DOP, Italian Cheeses, Salami,
Cakes and other high quality italian typical
products guaranteed of biologic and home-grown origin.
Agreement
ISAPORIDITALIAWEB's
terms of sale are as transparent as possible, because we
try to guarantee the best clearness and quality to our customers.
According to Italian Law, on-line
purchases are fixed by D.Lgs. n.185 of 22 May 1999.
Guaranty / Claims
If you would receive a deteriorated or wrong product, ISAPORIDITALIAWEB
undertakes to resend to you the same product, or another
one of the same value, not later than 10 days from your
communication.
Claims must be sent by e-mail to isaporiditalia@virgilio.it
Withdrawal Right
Customers have the right to withdraw a purchase, without
any penalty and without specifying any reason, within the
time of 10 working days from receipt of goods.
Owing to evident reasons of preservation and perishability
of goods and customers' health safety, the withdrawal right
will not be allowed for these kind of alimentary products
: PERISHABLE, FRESH PRODUCTS, CHEESES, MILK PRODUCTS, CHARCUTERIE,
ALL KINDS OF MEAT, even if vacuum sealed or boxed up under
protective atmosphere ( unless there are evident
flaws in the product ). ( see art. 6 of Law
97/7CE n. 20/97, comma
3, and art. 5 D. Lgs. n.185/99,
comma 3 ).
Moreover the withdrawal right is not allowed when the purchaser
is a retailer or business operator.
To exercise your withdrawal right, please send an e-mail
to isaporiditalia@virgilio.it
One of our operators will contact you by phone or e-mail
as soon as possible to define the terms of substitution
of wrong products or for an immediate reimbursement, by
bank transfer or postal order.
If it would not be possible to come to a reciprocal and
satisfactory agreement, the customers could avail himself
of the terms of the Law anyway.
Privacy
As regards customers' personal details, ISAPORIDITALIAWEB
follows
the terms of Italian Law ( Art. 10 Law N. 675 of 31.12.1996.
 Privacy
Policy .
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For
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